GroomSkull® Lifetime Warranty
GroomSkull® Lifetime Warranty
A commercial guarantee. A clear framework.
At GroomSkull®, the lifetime guarantee is not just a slogan.
It is a conditional, clear, measured and accepted commitment .
This warranty is a commercial warranty , separate from mandatory legal warranties, and linked to the use of the GroomSkull® system.
1. GroomSkull® Lifetime Warranty Principle
The GroomSkull® Lifetime Guarantee covers the GroomSkull® razor as long as the following conditions are met:
- The customer has an active GroomSkull® blade subscription ,
- The subscription is linked to the customer account used when purchasing the razor .
- the subscription is neither cancelled, nor suspended, nor in arrears.
👉 As long as the subscription remains active, the guarantee remains active .
2. Activating the warranty
Case 1 — Purchase of a package with a subscription
If you purchase a GroomSkull® pack with a blade subscription,
➡️ The Lifetime Warranty is activated immediately .
Case 2 — Razor already owned
If you already own a GroomSkull® razor and then activate a blade subscription on your account:
➡️ The Lifetime Warranty is activated retroactively for this razor.
3. Covered Products
The Lifetime Warranty covers:
- the GroomSkull® razor (motor, electronics, structure),
- the integrated battery , according to the conditions specified below.
Battery — health condition
The battery is included in the warranty, with one clear rule :
🔹 Battery with a health level below 50% → considered defective, covered under warranty.
🔹 Battery health greater than or equal to 50% → considered normal wear.
The evaluation is carried out by our team based on the available technical information.
4. What is not covered
The Lifetime Warranty does not cover:
- consumables (razor heads, blades, foils),
- accessories ,
- normal wear and tear from use,
- accidental damage (drops, impacts, oxidation, improper immersion),
- any unauthorized modification, dismantling or repair,
- use not in accordance with GroomSkull® recommendations.
5. How the support system works
In case of a problem covered by the Lifetime Warranty:
- You can contact our support team via my.groomskull.com ,
- We analyze the situation (photos/video if necessary),
- In most cases , we proceed with a standard exchange .
without requesting the prior return of the razor .
If a return is necessary,
➡️ The address and details are communicated by email .
The replacement product can be new or refurbished, with identical or superior performance.
6. Suspension or termination of the warranty
The Lifetime Warranty is directly linked to the blade subscription .
She is :
- Suspended in case of non-payment or temporary suspension of the subscription,
- deactivated in case of permanent cancellation of the subscription.
➡️ If the subscription is reactivated, the guarantee can be reactivated according to the conditions in force.
7. Legal framework
The GroomSkull® Lifetime Warranty is a voluntary commercial warranty , separate from the legal warranties of conformity and hidden defects provided by law.
It neither limits nor replaces the consumer's legal rights.
The full conditions are also specified in our General Terms and Conditions of Use .
